Welcome to Govtech
Govtech is a full service content capture company at the heart of channel shift.
As the momentum for channel shift increases, the need to integrate your web front end and your back office also increases. eCAPTURE and webCAPTURE from Govtech transform content from your online self-service web forms using a fully automated process. Data is validated, business rules applied and updates automatically made to your back office systems. They can also do the same for paper and PDF residues.
If you want to make channel shift work for you, why not find out how we can help?
“Using webCAPTURE, we reduced our cost base by 21%, moving the front and back office together, achieving a huge reduction in avoidable contacts and increasing ownership of complex cases. It was a great incentive to channel shift”
Multi-channel service delivery
However you receive information from citizens, suppliers and partners, we can improve the way this is handled and integrated with your back office. We eliminate manual intervention, increase automation and enable "straight through" processing, from a paper form completed by hand or an online self-service request through to business outcome.
Find out more about us and how eCAPTURE and webCAPTURE bring multiple channels together to work for you.
Transform your service capacity
eCAPTURE and webCAPTURE transform the productivity of caseworkers by ensuring any errors, omissions or exceptions are highlighted to them. Quality and accuracy improves and, by fully automating routine work, caseworkers intervene only when their expertise is needed. So you get more from them.
Find out about our full range of services.